Our ServicesApogee hospitality management solutions is one of the leading hospitality management companies in Rwanda. Apogee Hospitality Management Solutions team of experts have developed services that help Hotels,Restaurants,Events take their businesses to the next level.
"How successful is your business?" "Are your services meeting the customer’s industries and legal expectations?" Etc... Apogee Hospitality Management is here to assist you in turning round your profitability, revenue management, productivity and enhance customer service through our team of professional and experienced staff.
Your hotel can collect millions of Dollars as part of the revenues, however with poor revenue management strategies, all that money may be misused and you will end up not seeing growth at your hotel. You need to hire our team to help manage the most valuable engine for your success, money. Contact us to manage your revenues. Big hospitality brands have trusted us with their revenues and you can trust us as well.
Does your hotel employ any kind of technology during its service delivery? Do you want to increase productivity through the use of technology? You can trust our company, we have a team of ICT experts who know the latest technological trends in the hospitality sector. we shall be able to implement the best technology to tailor your needs and hence improve on your productivity.
Organizing the best event requires expertise, if your hotel is planning to organize an outstanding event, we shall be in a position to offer the best advice on all the arrangements until the last hour of your event. Trust in our expertise and consult us today to prepare for that much expected event.
Poor customer services is the main reason why you receive poor revenues at your hotel. We know how to develop a strong work culture of service excellence to your team members for outstanding customer service delivery. If you are receiving several negative reviews about your hotel, it’s time to restructure your customer service. Our company shall be in position to analyze the root cause of the problem and offer the best solution. If it requires training the employees, we shall do that.
Recruitment and Staff training
Finding the right talent for your team can be a challenge; you need a partner who through experience can easily identify the best candidate for the particular job and after finding the right candidates, we shall be able to train for skill. We offer management training in how to hire, nurture,and develop your staff, as well as custom-built staff training designed to enhance operational efectiveness and efficiency, bottom-line success, and employee satisfaction.